Posie's soy wax candles are what our home dreams are made of. Hand poured in Byron Bay into reusable vessels, these beautiful scents will elevate your space and help you relax in the small, inbetween moments.
Kit - lemon myrtle, camp fire - smoky/woody/citrus
Ume - white tea, chrysanthemum, sweet plum - oriental/herbaceous/floral
Pip - watermelon, cucumber, basil - fresh/fruity/strong
Agi - blackcurrant, citrus, leather - rich/sophisicated/fresh
Val - rose, sandalwood, yuzu - floral/woody/citrus
Mae - lavender, mint - herbal/floral
Lek - Musky Amber, Cardamon, Bergamot, Nutmeg - Spiced/fresh/calming
- 1x candle, 250 grams or 500 grams
- Always keep a burning candle within sight. Extinguish all candles when leaving a room or before going to sleep. Be sure the wick ember is no longer glowing.
Never burn a candle on or near anything that can catch fire.
Keep burning candles away from furniture, drapes, bedding, carpets, tablecloths, books, paper, flammable decorations, etc.
Keep burning candles out of the reach of children and pets.
When lighting for the first time burn until wax melts across the entire surface to the sides of vessel (this prevents tunnelling, and creates an even burn for the duration of the candle’s ‘life’). This may take up to 2 hours.
Don’t burn longer than 4 hours at a time.
Trim candlewicks to 5 mm each time before burning, this will promote an even burn, steady flame and limit sooting/mushrooming of wick. Long or crooked wicks can cause uneven burning and dripping.
Be sure the candleholder is placed on a stable, heat-resistant surface. This can help prevent heat damage to underlying surfaces and prevent glass containers from breaking. Keep the wax pool free of wick trimmings, matches and debris at all times. Keep burning candles away from drafts, vents, ceiling fans and air currents. This will help prevent rapid, uneven burning, and avoid flame flare-ups and sooting.
Drafts can also blow nearby lightweight items into the flame where they could catch fire. Always burn candles in a well-ventilated room.
Don’t burn too many candles in a small room or in a “tight” home where air exchange is limited.
Don’t burn a candle all the way down. Extinguish the flame if it comes too close to the holder or container. For a margin of safety, discontinue burning a candle when 1cm of wax remains. This will prevent the vessel from becoming too hot & breaking.
If the wick has come unstuck or moves discard immediately. Continued uses with an improperly positioned wick may cause the glass to become hot in one area & crack the glass.
Never touch or move a burning candle or container candle when the wax is liquid.
Never use a knife or sharp object to remove wax drippings from a glass holder. It might scratch, weaken, or cause the glass to break upon subsequent use.
Place burning candles at least 10cm apart from one another. This helps ensure they don’t melt one another or create their own drafts to cause improper burning.
Never extinguish candles with water. The water can cause the hot wax to splatter and might cause a glass container to break.
Be very careful if using candles during a power outage. Flashlights and other battery-powered lights are safer sources of light during a power failure.
Extinguish a candle if it repeatedly smokes, flickers or the flame becomes too high. The candle isn’t burning properly. Cool, trim the wick, then check for drafts before relighting. Never use a candle as a night light.
Do you provide free shipping?
Yes! For all orders over $150 AUD we provide free Regular shipping within Australia, utilising couriers and Australia Post with an expected delivery timeframe of 3-5 working days from our shipping hub in Brisbane (QLD). *No post office boxes
Can you ship my item by express post?
If you require our Express Shipping service, it will be at a quoted price within the checkout options. This service is provided by Shippit & Australia Post Express Post Network with next business day delivery within most major centres. We have provided a link below for you to check if your location fits into Australia Posts Next Day Express Network*.
Deliveries to postcodes outside the Australia Posts Next Day Express Network*, are delivered in the fastest possible method available to Australia Post.
When will you ship out my order?
We will ship out your order within 1-2 business days. We will always endeavour to advise you via phone or email if your order is unlikely to be dispatched within this specified timeframe.
Which courier do you use?
We utilise Couriers Please, Startrack & Australia Post regular shipping for all domestic orders. We also give our customer a paid option to utilise Australia Posts Express* Network for urgent delivery.*see Australia posts Express Network particulars.
Where can I track my order?
Just copy and paste the tracking number provided by email once your parcel has been shipped onto this page and click "Submit" to track your parcel.
Furthermore if you would like us to track the parcel on your behalf please contact us.
My order is incorrect what do I do?
If this is the case, we will work hard to correct any discrepancies as a matter of the upmost urgency. To see our return policies and procedures click here.
Please feel free to contact us immediately.
What should I do if a received item is faulty or damaged?
Please contact us if your order has arrived damaged or in an unsatisfactory condition. We promise to rectify this as a matter of urgency. If replacement order is required, we would ask that you kindly return the faulty goods to us at your earliest convenience via a reply paid postage. We will give you these details when you contact us.
Are parcels covered in transit?
Yes, we guarantee to honour all customer orders. If your parcel goes missing in transit - we will always take responsibility and send out a replacement. If the parcel has been signed for on delivery, or you have given "Authority To Leave" instructions to us or the courier company directly, please contact the authorities as this is out of Sheets on the Line's control. We cannot accept responsibility for any orders shipped to an address supplied incorrectly.
Do you deliver to anywhere within Australia?
Yes, we send to anywhere in Australia. Though please bear in mind that we require someone to sign for the parcel/s on delivery.
Do you ship internationally?
Yes! we utilise Australia post international. We do not take any responsibility for international taxes, duties and charges. These costs are the responsibility of the purchaser and no returns or refunds will be granted in this case. We require someone to sign for the parcel/s and therefore cannot send to any overseas P.O. Boxes. If you require other overseas destinations (not listed at checkout) please email us for a quotation. All freight for international returns regardless of reason will be at the purchaser's expense.
Can I or my own courier pick up my order from your warehouse?
No sorry, our distribution warehouse is a secure facility and is not open to the public.
We do however have a retail stores that you can nominate to pick up from. Just contact us or leave instructions in your 'order comments' at checkout.
What happens if I am not around when the courier delivers my orders?
If sent with Australia Post: And someone is not available to sign for your parcel, a collection notice will be left either in the mailbox or on the doorstep. The addressee will then need to take this notice to the mentioned Australia Post Office for collection. Identification will be required in order to collect your parcel. If you do not collect your parcel in the noted time, a second collection notice will be left at the address. If the parcel is still not collected by the addressee then Australia Post will return the parcel to us - possibly resulting in additional shipping charges should you want your parcel resent. This also applies to international orders and their relevant local post office service.
If sent with Shippit: And someone is not available to sign for your parcel, a collection notice will be left either in the mailbox or on the doorstep. The addressee will then need to take to a "POP Station" that will be a nominated collection point, close by such as a local newsagent. To confirm the collection point click on the link provided in your shipping email from Shippit or contact Shippit directly. Identification will be required in order to collect your parcel. If you do not collect your parcel in the noted time, a second collection notice will be left at the address. If the parcel is still not collected by the addressee then Shippit will return the parcel to us - possibly resulting in additional shipping charges should you want your parcel resent.
What happens if I do not receive my order in the estimated delivery date?
Copy and paste the tracking number provided by email once your parcel has been shipped onto this page and click "Submit" to track your parcel.
We will always endeavour to advise you via phone or email if your order is unlikely to arrive in the estimated delivery date. All care is taken to deliver within the specified time frames, but we will work hard to correct any discrepancies as a matter of the upmost urgency.
Please feel free to contact us immediately.
Can you ship my order to a PO Box address?
No. Unfortunately as our product is considered 'bulky' by Australia Post, they may or may not accept the package once sent. This would only cause headaches, delays and disappointment to our lovely customers. Please supply a street address or call us on 1800 743 387 and we will do everything in our power to make the delivery smooth for you.
Under no circumstances can we deliver to an Overseas P.O. Box.
Can you deliver to my work?
Yes, we can deliver to your place of work. Please ensure to include the Business Name in the shipping of your order so the delivery driver can find you easily.
How do I change the shipping address I gave during checkout?
If you have incorrectly supplied your shipping address you must contact us as soon as possible after making your order so that we can edit your address before shipping. We cannot accept responsibility for any orders shipped to an address supplied incorrectly.
All Prices on our website are displayed in Australian Dollars (AUD) and will be charged in Australian dollars.
We want you to feel confident when purchasing from Sheets on the Line, so if you are not satisfied with your purchase for any reason, or if the product is faulty in anyway, simply return the unused, unwashed product to our online team in its original packaging for a full refund or exchange.
Got a question or need help?
EMAIL US: Customer service email : firstname.lastname@example.org
Visit Our Store:
Paddington, Brisbane Retail Store + Showroom
- Monday - Saturday: 9am - 4pm
- Sunday: 9am - 2pm
- Closed Public Holidays
Website + Phone Support
- Monday to Saturday: 9am to 4pm AEST*
- Sunday: 10am - 2pm AEST*
- Closed public holidays
- Sheets on the Line, 139 Latrobe Terrace, Paddington, Brisbane Qld 4064